AI Customer Health Scoring

See which customers are at risk.
Weeks before they churn.

Retention Doctor watches your customer base the way a good account manager would — if they had time to watch everyone. Every account is scored on the signals that precede churn, and win-back outreach fires automatically before the cancellation call ever happens.

Free to start, no credit card required. Pay only for what you use, when you're ready.

Retention Doctor dashboard showing at-risk customer accounts ranked by health score
What It Does For You

Churn doesn't have to be a surprise

Every account is watched, scored, and defended — automatically, across your whole book of business.

Early warning on at-risk accounts

Health scores flag accounts weeks before the cancellation call ever happens — while there is still time to act.

Automated win-back outreach

Emails and texts fire automatically to at-risk accounts, recovering about 18% more renewals without you lifting a finger.

Lifetime revenue tracking

Every customer’s value is tracked over time, so your team focuses its effort where the money is.

AI churn analysis

The signals that precede churn — missed treatments, canceled visits, shrinking history — are analyzed across your whole customer base.

Retention grades

Every customer and every office gets a grade, so you know at a glance who is thriving and who needs attention.

How It Works

Protecting your book of business in three steps

No new software to learn — your customer data is already where it needs to be.

1

Connect FieldRoutes

Your customer base and service history load automatically. That is the entire setup.

2

Every account gets a score

Health scores grade churn risk across the whole book of business, from your best account to your quietest.

3

Win-back fires automatically

At-risk accounts get emails and texts that give them a reason to stay — before they call your competitor.

Results

Customers you keep are revenue you keep

18%
More renewals retained
$47k
Avg. annual revenue gained
3x
Faster new customer close
30%
Less windshield time per tech
SOC 2 Compliant
99.9% Uptime SLA
500+ Field Teams

Keep the customers you've already earned

See which accounts are at risk, and bring them back — before they call your competitor.

Free to start, no credit card required. Pay only for what you use, when you're ready.